国际商务邮件格式范文 第1篇
如同一般信函,商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。
(1)开头
开头写收信人或收信单位的称呼。称呼单独占行、顶格书写,称呼后用冒号。
(2)正文
信文的正文是书信的主要部分,叙述商业业务往来联系的实质问题,通常包括:
①向收信人问候;
②写信的事由,例如何时收到对方的.来信,表示谢意,对于来信中提到的问题答复等等;
③该信要进行的业务联系,如询问有关事宜,回答对方提出的问题,阐明自己的想法或看法,向对方提出要求等。如果既要向对方询问,又要回答对方的询问,则先答后问,以示尊重;
④提出进一步联系的希望、方式和要求。
(3)结尾
结尾往往用简单的一两句话,写明希望对方答复的要求。如“特此函达,即希函复。”同时写表示祝愿或致敬的话,如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写,“此致”、“敬祝”可紧随正文,也可和正文空开。“敬礼”、“健康”则转行顶格书写。
(4)署名
署名即写信人签名,通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函,署名时可写单位名称或单位内具体部门名称,也可同时署写信人的姓名。重要的商业信函,为郑重起见,也可加盖公章。
(5)日期
写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要,不要遗漏。
国际商务邮件格式范文 第2篇
Finding the correct tone can be the biggest headache in drafting an email. The tone changes based on your audience. It can range to formal to friendly but is always professional and should always be matched to your audience.
Wordy politeness can often be overlooked in efforts to be brief in emails. However, please and thank you should be included anytime it is appropriate.
Avoid ALL CAPS because it SOUNDS LIKE YOU’RE YELLING (and could route your email to the spam folder). If you wouldn’t shout the statement in person, don’t shout it in an email. Instead, use italics, underlining or bold to emphasize important points.
国际商务邮件格式范文 第3篇
提示attention
实例之一:
dear mr. / ms,
on 14 november i submitted a bill for services rendered to your office at the lille international exposition. more than a month has now elapsed without payment or acknowledgment of my bill. please check this oversight,and remit payment at your earliest convenience. i look forward to future services to your corporation.
thank you for your prompt attention to this matter.
yours faithfully
尊敬的先生/小姐,
十一月十四日我向你办公室在lille国际博览会上提供的服务提交了帐单。一个月过去了你既没有付款也没有认可帐单。请检查这一疏忽并在最方便的时候付款。期望以后还为你公司服务。
谢谢您能对此事尽快重视起来。
你诚挚的
常用国际商务信函文体模式精选:
第八种、感谢信 thank-you letter
实例之一:
dear mr. / ms,
thank you for your letter of june 4, enclosing an account of the organization and work of your chamber of commerce and industry.
we are very grateful for such a detailed account of your activities. this information is certain to help increase our future cooperation.
yours faithfully
尊敬的先生/小姐,
谢谢您六月四日的来信及随信附上的说明书,该说明书描述了你们工商总会的工作与组织结构。对给我们一个你们活动如此详细的描述,我们表示非常感谢。这一信息一定能帮助促进我们未来的合作。
你诚挚的
国际商务邮件格式范文 第4篇
感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴,特别是之后你有事相求的情况下会很有帮助。
you for contacting us.
分析:如果有人写信来询问公司的服务,就可以使用这句句子开头。向他们对公司的兴趣表示感谢。
you for your prompt reply.
分析:当一个客户或是同事很快就回复了你的邮件,一定记得要感谢他们。如果回复并不及时,只要将“prompt”除去即可,你还可以说,“Thank youfor getting back to me.”
you for providing the requested information.
分析:如果你询问某人一些信息,他们花了点时间才发送给你,那就用这句句子表示你仍然对他们的付出表示感激。
you for all your assistance.
分析:如果有人给了你特别的帮助,那一定要感谢他们!如果你想对他们表示特别的感激,就用这个句子,“I truly appreciate …yourhelp in resolving the problem.”
you raising your concerns.
分析:就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑,你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时,你也可以使用,“Thankyou for your feedback.”
邮件的结尾
在邮件开头表示感谢一般是表示对对方过去付出的感谢,而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢,能让对方在行动时更主动更乐意。
you for your kind cooperation.
分析:如果你需要读者帮助你做某事,那就先得表示感谢。
you for your attention to this matter.
分析:与以上的类似,本句包含了你对对方将来可能的帮助表示感谢。
you for your understanding.
分析:如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。
you for your consideration.
分析:如果您是在寻求机会或是福利,例如你在求职的话,就用这封邮件结尾。
you again for everything you've done.
分析:这句句子可以用在结尾,和以上有所不同。如果你在邮件开头已经谢过了读者,你就可以使用这句话,但是因为他们的帮助,你可以着重再次感谢你们的付出。
国际商务邮件格式范文 第5篇
初次开场白:
It is my pleasure to write here for you.
回复开场白:
Further to our conversation earlier, .........
As discussed over the phone, .......
Thanks for you kind reply.
Thank you for your inquiry/email.
Thanks for your letter. It is my pleasure to receive your reply!
Thanks for your mail of 日期............
国际商务邮件格式范文 第6篇
To:客户公司名称
Attn:客户人名
Re:客户求购的产品名称
We are pleased to get to konw that you are presently on the market for产品名称,and as a specialized manufacturer and e_porter for this product in China,we sincerely hope to establish business relations with your esteemed corporation.
Herewith pls find our competitive offer as flws:
Product:
Specification:
packing:
Quantity:as per yr requirement
Payment L/C sight
Shipment:prompt
If the product we offered above is some different from what you require actually,kindly inform us in detail,we will be pleased to re-offer you as per yr actual requirements asap.
Pls note that the product pictures will be sent to you upon yr request,and a small sample could also be sent to you for yr final checking if the price is finally acceptable.
To konw more about our corporation,kindly visit our website:www.
Pls kindly check and revert at yr earlist.
Co: Add: Tel: Fa_: E-mail:
国际商务邮件格式范文 第7篇
Dear Mr. Jones:
We have received your letter of 9th April showing your interest in our complete product information.
Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.
We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
Sincerely,.
国际商务邮件格式范文 第8篇
第四种、 告示 announcements
实例之一: 开业 opening of new business
dear mr. / ms,
we have opened at the above address a sales office for our products here in new york. we employ a staff of consultants and a well-trained service department which makes routine checks on all equipment purchased from us.
we would be pleased if you would take full advantage of our services and favourable shopping conditions.
we fully guarantee the quality of our products.
yours faithfully
尊敬的先生/小姐,
我们已在纽约上述地址为我们的产品开设了一家办事处。我们雇有一个谘询人员和一支受过良好训练的服务队伍,可以为从我处购买的设备进行日常检查。
如果你能充分利用我们的服务和良好的购物环境,我们会很高兴。我们全面保证产品的质量。
你诚挚的
实例之二: 建立办事处 establishment of new branch
dear mr. / ms,
owing to the large increase in the volume of our trade with this country we have decided to open a branch here, with mr. wang lo as manager. the new branch will open on 1st march and from that date all orders and inquiries should be sent to mr. wang lo at the above address, instead of to our london office.
we take this opportunity to express our thanks for your cooperation in the past. we hope the new arrangements will lead to even better results.
yours faithfully
尊敬的先生/小姐,
因在该国贸易额大量增加,我们决定在这里开设一家分支,由王洛先生任经理。新办事处将于三月一日开业,今后所有的订单和询价请按上述地址送到王洛先生那,而不是伦敦办公室。
我们籍此机会向您过会与我们的合作表示感谢,我们希望新的安排能产生好的结果。
你诚挚的
实例之三: 歇业 discontinuation of business
dear mr/ms,
with the demolition of our premises at the above address under a redevelopment scheme, the part of our business carried on there will be discontinued after the end of october.
on monday, 1st october, we are holding a closing-out sale. stock on hand will be cleared regardless of cost. there will be substantial reductions in all departments and
in some cases, prices will be marked down by as much as one half.
stock to be cleared is unrivaled in both variety and quality. as the sale is likely to be well attended, we hope you make a point of visiting the store as early as possible during the opening days.
yours faithfully
尊敬的先生/小姐,
随着在经营重组计划下而取消的上述经营场所,该处的业务将于十月底后停止。在十月一日,星期一,我们将组织一次清仓销售,现有库存不论成本都将清售。所有部门都将大幅消价,有的商品折价会达一半。
清仓商品无论种类还是质量都无可挑剔。因此次销售参加人员可能较多,我们希望您在清仓销售期间尽早来。
你诚挚的
实例之四:更改名称和地址 change of name and address
dear mr. / ms,
at our company meeting on 4 september, it was decided that the name of our company would be changed to cnmiec lee co. at the same time, it was decided to move the company from the above address to no3-6 broadway street.
we will appreciate your informing the appropriate departments of these changes.
yours faithfully
尊敬的先生/小姐,
在公司九月四日的会议上,我们公司的名称已决定改为cnmiec李氏公司。同时公司由现在地址移到百老汇街3-6号。
如能把这些变化通知相关部门,我们将不胜感激。
你诚挚的
实例之五: 新的任命 new appointment
dear mr. / ms,
we wish to notify you that mr. robert smart, who has been our representative in southwest england for the past seven years has left our service and therefore no longer has authority to take orders or collect accounts on our behalf.
we have appointed mr. fred peterson in his place. mr. peterson has for many years been on our sales force and is thoroughly familiar with the needs of customers in your area. we trust you will have good cooperation from him.
yours faithfully
尊敬的先生/小姐,
我们在此通知您,过去七年在英格兰西南任我们代表的罗伯特斯马特先生已离开我们公司,他不再代表公司接受订单收款。
我们已任命弗莱德彼特森代替他的位置。彼特森先生已在我们的销售部门任职多年,完全熟悉你地区顾客的需要。我们相信您和他能有好的合作。
您诚挚的
实例之六: 公司的建立与重组
establishment or reorganization of company
dear mr. / ms,
we are pleased to announce that as of 1st june our firm will merge with d & w co. of this town to form the new firm of cn/cw co. the new firm will carry on business at 6 rue de toqueville, tripoli, to which address please send all communications after 31st may.
we appreciate the confidence you have placed in us in the past and look forward to continued dealings with you.
yours faithfully
尊敬的先生/小姐,
我们高兴的宣布,由于六月一日我们公司将于该镇的d&w公司合并,成立新的cn/cm公司。新公司将在tripoli的 rue de toqueville六号办公,五月三十一日后所有信息请寄新地址。
我们感谢您过去对我的信任并希望继续与您来往。
您诚挚的
国际商务邮件格式范文 第9篇
2. 回信
本公司断定我们所提供的货色优良, 价格公道, 感谢贵公司给我们一个机会, 使我们的要求得以实现。
we are certain that we are offering a sound article at popular price, and we should appreciate an opportunity to substantiate our claims.
贵公司5月6日函悉, 本公司无法承购贵公司开价的商品。此复。
in answer to your favour of the 6th may, we inform you that we are unable to take the goods offered by you.
关于贵公司所询麦麸一事, 现可提供该货20吨。
in answer to your inquiry for bran, we offer you 20 tons of the same.
贵函收悉, 此地商场仍保持平静。
answering to your letter, we state that the market remains quiet.
至今未复5月8日贵函, 甚感歉疚, 还望原谅。
kindly excuse our not replying to your favour of the 8th may unitl today.
本月8日贵函敬悉。??先生是位诚实可靠的人, 特此告知。
in response to your letter of the 8th inst., i am pleased to say that mr. ?? is a man of trustworthy character.
关于所询h.先生的情况, 谨此高兴地告知, 他是一位足以信赖的人。
in response to your inquiry respecting mr. h., we have pleasure in stating that he is a thoroughly reliable man.
关于s.公司的情况, 我们特此欣然函复。
we are glad to answer your inquiry concerning s. & company.
关于j.先生的情况, 谨此高兴地告知, 我们认为他是绝对可以信赖的人。
answering to your inquiry respecting mr. j., we are pleased to say that we found him absolutely reliable.
17日贵函关于结帐一事, 谨此告知, 我们将很快寄去支票。
replying to your letter of the 17th respecting the account, i will send you a cheque shortly.
谨复贵公司本月10日函询; 我们不能提供贵公司特定的那种餐盘的报价。
replying to your inquiry of the 10th inst., we are unable to offer you plates of the size you specify.
贵函收悉, 我们已将样品提交本公司的买方, 特此奉告。
in reply to your letter, we are pleased to inform you that we have shown the sample to our buyer.
你方6月12日的来函收悉, 兹寄去面额为150美元的支票一张, 谨此奉复。
in reply to yours of 12th june, i send herewith a cheque, valuing $150.
国际商务邮件格式范文 第10篇
英文商务信函格式与结构,商务英语邮件格式规范
一般来说,现在使用的商务英语书信的格式主要有两种:传统的缩头式(the form) 和现代的齐头式(the modern
blocked form) 。
根据英国传统做法,缩头式要在信文每一段缩进五或六个字母的空间,有时可能会缩进更多。现在,齐头式在商务英语书信中使用得非常
普遍。它的突出特点就是所有信的内容都从信纸的左边开始,段落与段落之间要比缩头式多空出两到三行,以便于区分。这种格式被称作齐头
式(the fullblocked form) 。但是,有时把日期放在信纸的左边会给查找带来不便,所以,人们使用了一种改良的齐头式(the
modifiedblocked form) ,即把日期放在右边,而把其他内容放在左边。
一般来说,我们通常使用单行距来布局一封信,这会使我们所写的信有一种紧凑感,但有些人在写短信的时候,更喜欢用双行距。
根据个人或公司的喜好,可以选择使用齐头式或缩头式。但不论选择哪一种格式,一般商务英语书信的结构都包括以下几部分内容:
(1) 信头(the letter - head)
(2) 案号和日期(the reference and date)
(3) 封内名称和地址(the inside name and address)
(4) 开头称呼语(the salutation)
(5) 信文(the message or the body of the letter)
(6) 结尾敬语(the complimentary close)
(7) 写信人签名或签署(the writer’s signature and designation)
(8) 注意事项(the attention line)
(9) 事由、标题(the subject line)
(10) 经办人代号(the reference notation)
(11) 附件(the enclosure)
(12) 抄送(the carbon copy notation)
(13) 附言(the postscript)
在商务英语书信中,上述每一部分内容都有自己固定的位置,包含自己独特的内容,它们是不能随意互换的。
信头所包含的是写信人的基本情况,包括他的姓名、地址、电话号码、电传号码以及传真号码甚至e - mail 地址。信头在信纸的最上方,
有的公司把信头直接印在所使用的信纸上。质量优良的信纸以及一个整洁、匀称的信头,可以展示一个公司的风采,增强公司的信誉。
案号是写信时所给的、以便查询的字母或数字。经常以“our ref”和“your ref”来区分。它的位置一般是在信头的右边。而日期在信头
以下三行或四行,不管是齐头式还是缩头式,一般把日期放在右端,这可起到行尾的作用,使信看上去更整齐。在商务英语书信中,日期一定
要写全,不能用数字的形式,因为美国和英国的日期标示法是不同的。英国的日期标示法是“24thmarch. ”, 而美国的日期标示法则是
“march24 ,2002”。月、日的后面用逗号,年份后面不用标点。
封内名称和地址即收信人的名称和地址,要放在信纸的左上方,在日期以下三行或更多行,这可根据信的长短来定。
封内名称和地址要用齐头式,
紧靠信纸的左边,这样会使信看上去整齐。
开头称呼语是写信人开始信文的礼貌用语,一般商务英语书信中多用dear sir , dear sirs 或gentlemen ,并且独立成行,在封内名称
和地址以下三行。在dear sir 或dear sirs 后面用逗号,而在gentlemen 后面用冒号。
信文是实质性的内容,信文的书写要求是简洁、清晰、礼貌;语法正确,切中要点;段落划分明确,每段集中于一个话题;打印准确,布局要
有艺术性,使你的信件看上去赏心悦目。尤其注意页边空栏,它是信文的框架。信文多用单行距,有些短信可用双行距。
结尾敬语是信件结束时的一种礼貌用语。它只是一种礼貌用语,在信中没有实际意义,传统使之成为必须,并已成为习惯,所以一直沿用
至今。传统的结尾敬语有: yours faithfully , yours truly(多用于美国) 等,也有人用倒装的faithfully yours , truly yours 等。结
尾敬语必须和信文紧连一起,不能分开,更不能把它单独放到另一页。如遇此种情况,则信件必须重新安排、打印。
签署是写信人或其所代表公司的名称或标记。公司名称可以打印,而主管人签名则必须是手写,两者都不可用印章代替。这部分在结尾敬
语以下三行,大约留出五行或更多的空间。
注意事项的习惯用语是:for the attention of 或简单的attention ,下面一般要加上横线。当信件是写给特定的人或主办部门时,则用
此用语。它在开头称呼语以上两行。除齐头式外,可放在信文以上中间。
事由或标题在开头称呼语以下两行,下加横线,除齐头式外,一般放在信文以上中间。经常是用一词或简单的几个词来表示信文的主题,
让收信人先对所谈内容有所了解。
经办人代号在签署以下两行。是打字员名字的首字母缩写,可用小写,也可用大写。
附件在经办人代号以下两行。写信人可标示出一个或多个信中所提到的附件。经常使用的形式有: enclosure , enclosures ,encl.,
enc. 等。
抄送在附件以下两行。抄送有明、暗两种方式。明示的标记为cc ,后面加上收件人或公司的名字,可打印在原件和复印件上。暗示的标记
为bcc ,后加收件人或公司的名字,只打印在复印件上,并且只有写信人和收信人知道。
附言在抄送以下两行。如写信人想增加些信中忘记提到的内容,可用此方式,但应尽量避免使用。因为它可能会给人一种错觉,即在写信
前,你未能很好地安排你的信件。这可能会影响到你的信誉。
在上述十三部分内容中,前七部分是每一封商务英语信件所必需包含的内容,而后几部分则是可有可无的。
总之,当你书写商务英语书信的时候,必须谨记:选定一种格式,坚持使用,不能变来变去;结构中的内容要安排合理得当,所必需的七
部分内容一个都不能少。布局好的信件是双方交易的好的开始。一封布局优雅、端庄匀称的信件,会留给人一种良好的印象,促进双方的进一
步往来,直至交易的达成。
国际商务邮件格式范文 第11篇
If you don’t know the name of the person you are writing to, start business emails with either of the following:
如果你不知道邮件是写给谁的,商务信函可以用下面任意一种方式开头:
Dear Sir,/Dear Madam,
尊敬的先生,/尊敬的女士,
Dear Madame, is wrong.
“亲爱的夫人”这种写法是错误的
If you don’t know whether you’re writing to a man or a woman use:
如果你不知道是写给先生还是女士,可以写:
Dear Sir or Madam,
尊敬的先生或女士,
It is not usual to start an email To whom it may concern. This should be reserved for letters of reference or similar communications when the recipient is an unknown third party.
以“致相关人士”开头并不常见。这种用法一般用在推荐信或与其相似的交流中,收件人是不了解的第三方。
It is always better to use somebody’s name if you know it. If it is the first time you are writing to someone, use either of the following:
如果知道对方姓名,邮件中写上总是好的。如果这是你第一次写信给某人,可以用下面任意一种方式开头:
For men: Dear Mr XXXX,
写给男士:尊敬的XXX先生
For women: Dear Ms XXXX,
写给女士:尊敬的XXX女士
Once you get to know someone, . after exchanging one or two emails or if you meet them in person, it is usually OK to use their first name.
一旦你认识了对方,比如在往来一两封邮件或见过面以后,可以在邮件中称呼名字。
Use Dear Sirs, if you are writing to more than one person even if the group of people includes women.
如果你写邮件给两个或以上的人,即使这些人里有女士,请写“尊敬的先生们”
Dear Ladies and Gentlemen, is wrong. “Ladies and Gentleman” is only used in formal speech.
_尊敬的女士们先生们”是错误的,这种用法只用在正式演讲中。
The word Dear may be omitted in less formal emails. Instead, you may just open with the person’s first name/people’s first names.
“dear”在不是特别正式的邮件中可以省去。你可以直接以对方(个人或群组)的名字开头。
Here are some example opening sentences for emails:
下面有一些邮件开头的例句:
I hope you are well.
我希望你一切都好。
I hope you enjoyed your holiday and are finding it easy to settle back in to work.
我希望你已经好好享受假期并且很快重新投入工作。
Thank you very much for your email. I am glad to hear that you and your family are well.
非常谢谢你的邮件,我很高兴听到你和你的家人都很安康。
Thank you for your prompt reply.
感谢您的及时回复。
I apologize for not replying sooner, but I have been very busy these last few weeks.
很抱歉没能及早回信,但是过去几周实在太忙。
Thank you for getting in touch with us about XXXX. (Less formal, more friendly)
非常感谢你关于XXXX联系我们。(不是很正式,更友好)
Thank you for contacting us regarding XXXX. (More formal)
非常感谢您因关于XXXX的事接洽我们(更正式)
With reference to your email of [date], I would like to bring the following to your attention.
关于你(时间)寄来的邮件,我有几点想跟你说的。
As a follow-up to our phone call this morning, I would like summarise the key issues.
关于你早上的电话,我想总结下关键几点。
Phrases best avoided:
请最好避免:
I hope this email finds you well.
我希望这封邮件能被你看到。
Please be advised as follows.
请按照如下建议。
This email concerns…
这封邮件是关于……
国际商务邮件格式范文 第12篇
商务信函写作格式,署名即写信人签名,通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函,署名时可写单位名称或单位内具体部门名称,也可同时署写信人的姓名。重要的商业信函,为郑重起见,也可加盖公章。
英文商务信函的书信格式
top part of a business letter
日期:date: 23 december
地址:mr. james green
sales manager
bbb plc
55-60 old st, london e6 6hg
称谓:dear mr. green (dear gentlemen, dear sir, dear sirs, dear madam)
body part of a business letter
标题(可以不要)
3. look at the two endings of business letter below. notice the useful phrases that are used in these letters.
(1)please let me know if this is convenience.
i look forward to hearing from you.
best wishes
yours sincerely,
(signature)
ms. gillian janes
personnel nanager
(2)please phone us to confirm the details.
we look forward to receiving your comments.
yours faithfully
(signature)
for ms. gillian jones
personnel manager
中文商务信函的写作格式
如同一般信函,商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。
(1)开头
开头写收信人或收信单位的称呼。称呼单独占行、顶格书写,称呼后用冒号。
(2)正文
信文的正文是书信的主要部分,叙述商业业务往来联系的实质问题,通常包括:
①向收信人问候;
②写信的事由,例如何时收到对方的来信,表示谢意,对于来信中提到的问题答复等等;
③该信要进行的业务联系,如询问有关事宜,回答对方提出的问题,阐明自己的想法或看法,向对方提出要求等。如果既要向对方询问,又要回答对方的询问,则先答后问,以示尊重;
④提出进一步联系的希望、方式和要求。
(3)结尾
结尾往往用简单的一两句话,写明希望对方答复的要求。如“特此函达,即希函复。”同时写表示祝愿或致敬的话,如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写,“此致”、“敬祝”可紧随正文,也可和正文空开。“敬礼”、“健康”则转行顶格书写。
(4)署名
署名即写信人签名,通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函,署名时可写单位名称或单位内具体部门名称,也可同时署写信人的姓名。重要的商业信函,为郑重起见,也可加盖公章。
(5)日期
写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要,不要遗漏。